Click here to track your package or follow the links from your order confirmation email.
If your order has failed to arrive within the designated time, please contact us with your name and order number and we will do our best to locate your package or send you a new one.
FREE shipping worldwide on orders >$35
Rest of the world: $9.99
Express Post (Australia only): $9.99. FREE on orders >$75.
All orders, except personalised products, are dispatched next business day (if ordered by 5pm Melbourne time).
Personalised products are dispatched within 2–4 weeks.
Standard Post takes approximately 2–7 business days.
Express Post takes approximately 1–2 business days.
Standard International Post takes approximately 10–15 business days.
Click here to fill out a wholesale application form.
All ring sizes on our website are Australian sizes. If you are unsure of your ring size or need to convert from a different country size, please download our Ring Size Guide here.
At checkout, enter the discount code in the discount box and click "Apply".
Please email us your name and order number to firstname.lastname@example.org or click here to fill out an online form and we will apply the discount code for you and refund the difference. Please note, discount codes that are recieved after your order has been placed cannot be applied retrospectively.
Sorry, but only one discount code may be used per order.
All purchases made through our website are final but we offer returns for products that are damaged upon arrival. Bracelets that break within 6 months will be replaced free of charge.
We have a 6 month warranty on all bracelets. If it breaks within this time period, please contact us or email us at email@example.com with your name, shipping address, order number (if available), and a picture of your damaged bracelet and we'll hook you up with a new one!
They are handmade with the highest quality waxed thread from South America. After testing countless samples, we decided on this material because it is 100% waterproof and very durable. Go on any adventure and take your bracelet with you!